We have a comprehensive logistics infrastructure to transport products globally. All orders are shipped from the United States

Giving back is part of our mission.
As our community grows, a portion of our net sales will be dedicated to supporting dachshund rescue and adoption efforts.
Transparency matters to us. We'll share updates about our contributions and the organizations we support, so our community can always see where the funds are going.
Because every dachshund deserves a warm home and a loving family. ❤️

We pride ourselves on fast processing! Orders are typically handled immediately upon placement.
• 🇺🇸 USA: 1–8 Business Days
• 🌎 International: Up to 14 Business Days
Delays may occur due to customs, holidays, or carrier issues. For real-time updates, please check the tracking link sent to your email upon dispatch.

We process and ship out orders as promptly as possible. If you wish to make any adjustments to your order, please send an email immediately to info@longbackstudio.com. We will revise your order if your request is received prior to dispatch. Should we be unable to process your modification in time, our hassle-free exchange and return services are available for you.

You can look up your order details and shipping progress at any time by logging into your Longback Studio account.
If you need assistance or would like a status update, our team is here to help! Simply email us at info@longbackstudio.com with your order number, and we will provide the latest tracking details personally.